Summary: 23baje never sells your personal data, never shares it with third parties without reason, and always gives you control over your own information. This policy is written in plain language so everything is clear and easy to understand.
End-to-End Encryption
Every transaction and piece of personal data is secured with SSL/TLS encryption. No one can intercept it in transit.
Data Is Never Sold
23baje never sells your personal data to advertisers or third parties. That is our commitment.
Your Full Control
You can request to view, correct, or delete your information at any time.
Secure Data Storage
Our servers operate to the highest security standards and undergo regular security audits.
Transparency in Bengali
Everything is explained in plain, simple English instead of complex legal language, so you can understand it with ease.
24/7 Privacy Support
Our privacy team is always here for any questions or concerns about data protection.
01 Introduction
23baje.net (referred to as "23baje", "we", or "the platform") operates an online Sports Betting platform for users in Bangladesh. Protecting your privacy is one of our highest priorities.
This Privacy Policy explains what information we collect from users of our website and mobile application, how that information is used, who it may be shared with, and what rights you have. By using any 23baje service, you agree to this Privacy Policy.
We want you to use our platform with complete peace of mind. That's why this policy contains no hidden clauses — everything is stated directly and transparently.
This Policy Applies To: Across all our digital channels, including the 23baje.net website, Android/iOS app, live chat support, and email.
02 What Data We Collect
23baje only collects information that is necessary to deliver our services smoothly, verify your identity, and maintain platform security. We never collect data we don't need.
Information You Provide Directly
- Registration Information: Full name, date of birth, email address, mobile number.
- Identity Verification Details: A copy of your National ID (NID), passport, or driving license.
- Payment Information: Mobile banking numbers (bKash, Nagad, Rocket, Upay) — full card or bank account details are not stored.
- Contact Information: Records of conversations via support chat, email, or phone.
Automatically Collected Information
- Device Information: Device type, operating system, browser version.
- Usage Information: Pages visited, time spent, and bets placed.
- IP Address & Location: General geographic location (city or country level).
- Cookies & Tracking: Session cookies, preference cookies, and analytics data.
What We Do Not Collect: Your social media passwords, conversations or private messages, and location tracking without your consent.
Summary of Data Collection Methods
| Data Type |
Reason for Collection |
Mandatory? |
| Name & Contact |
Account Creation & Communication |
Yes |
| Date of Birth |
Age Verification (18+) |
Yes |
| Identity Document |
KYC Verification |
Yes |
| Payment Number |
Deposit/Withdrawal |
Yes |
| Device & IP |
Security & Fraud Prevention |
Yes |
| Analytics |
Service Improvement |
Optional |
03 How Your Information Is Used
23baje uses your information only for legitimate, specific purposes. Every piece of data we use has a clear reason behind it — one that is directly tied to providing you with a better experience.
Primary Use
- Account Management: Login verification, profile updates, and password recovery.
- Providing Betting Services: Accepting bets, processing results, and paying out winnings.
- Payment Processing: Processing deposit confirmations and completing withdrawals.
- Customer Support: Resolving your questions, complaints, and issues.
Minor Usage
- Security Assurance: Detecting fraud, money laundering, and multiple accounts.
- Meeting Legal Obligations: Responding to lawful requests from authorities.
- Service Improvement: Analyzing feature usage to improve our services.
- Relevant Offers: Sending relevant bonuses and promotions based on your preferences.
Marketing Communications: We only send promotional emails or SMS with your consent. You can unsubscribe at any time.
04 Data Sharing Policy
23baje never sells your personal information under any circumstances. However, certain data may be shared with specific third parties in the limited situations outlined below. Strict confidentiality agreements are maintained in every case.
When Data Is Shared
- Payment Processors: Minimal data is shared to process transactions with bKash, Nagad, Rocket, and other mobile banking services.
- Identity Verification Services: Identity documents may be shared with registered third-party verification providers during the KYC process.
- Technology Service Providers: With contracted providers for hosting, cloud storage, and cybersecurity services.
- Law Enforcement Agencies: Under a valid court or regulatory order in accordance with the laws of Bangladesh.
- Fraud Prevention: Limited information may be shared with industry-wide fraud prevention networks.
We never: Selling your data to advertisers, sharing it with political organizations, or passing it to marketing firms without your consent.
05 Security Measures
23baje employs the highest technical and organizational measures to protect your data. Our security team continuously monitors systems and conducts regular security audits.
Technical Safeguards
- SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
- Database Encryption: Sensitive information is stored on our servers in encrypted form.
- Two-Factor Authentication (2FA): An extra layer of security for account logins.
- Firewall & DDoS Protection: Servers are protected against external attacks.
- Regular Backups: Data is securely backed up at separate locations.
Organizational Safeguards
- Only authorized personnel have access to personal information.
- All staff are trained on privacy and data protection practices.
- Strict confidentiality agreements are in place with all third-party service providers.
- External security audits are conducted once every 6 months.
In the Event of a Data Breach: In the event of a security breach, we will notify affected users within 72 hours and take immediate protective measures.
06 Cookie Policy
Cookies are small data files stored on your browser or device. 23baje uses cookies to enhance your experience and ensure the security of the platform.
| Cookie Type |
Purpose |
Duration |
Status |
| Essential Cookies |
Login Sessions, Security Tokens |
Until end of session |
Mandatory |
| Preference Cookies |
Language, Theme & Preference Settings |
1 Year |
Mandatory |
| Analytics Cookies |
Page Visits & Usage Analytics |
6 months |
Optional |
| Performance Cookies |
Loading Speed & Error Tracking |
3 months |
Optional |
You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the platform to stop working.
07 Your Rights
Every registered user on the 23baje platform has the following rights over their own data. Contact our support team to exercise any of these rights.
01
Right to Access
You may request to know what information we hold about you.
02
Right to Rectification
You may request corrections to inaccurate or outdated information at any time.
03
Right to Erasure
You may request deletion of your personal data after closing your account.
04
Right to Restrict Processing
You may request that your data be restricted from use for specific purposes.
05
Right to Data Portability
You may request an export of your data in a standard portable format.
06
Right to Object
You can object to marketing communications or specific data processing activities.
Request Process: Send any data-related requests to support@23baje.net. We will respond within 30 business days. Requests will be processed only after identity verification.
08 Protection of Minors' Data
23baje is an 18+ platform. We do not knowingly collect or process personal data from anyone under the age of 18.
- Date of birth verification is mandatory at registration.
- Age is re-verified during the KYC process.
- If a minor's account is identified, it is immediately closed and all associated data is deleted.
- If parents suspect their child is using the platform, please contact us immediately at support@23baje.net.
For Parents: We recommend using parental control software on your child's device. For more information, visit our
Responsible Gaming View Page.
09 Data Retention Period
We retain your information only for as long as necessary — no longer. The following retention guidelines generally apply:
| Data Type |
Retention Period |
Reason |
| Account Information |
5 years after account closure |
Legal Obligations |
| Transaction Records |
7 Years |
Financial Regulatory Requirements |
| KYC Documents |
5 years after account closure |
AML/KYC Policy |
| Support Conversations |
2 Years |
Service Improvement |
| Analytics Data |
1 Year (Anonymous) |
Statistical Analysis |
| Marketing Preferences |
Until Consent Is Withdrawn |
Your Instructions |
Once the retention period expires, your data is automatically deleted or fully anonymized using secure methods.
10 Policy Updates
23baje may update this Privacy Policy when necessary. We will notify you before any significant changes take effect.
Notice Procedure
- Displaying notification banners on the platform.
- Sending a summary of changes to your registered email.
- Push notifications on the mobile app.
Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. For significant changes, we will seek your consent anew.
Last Revised: January 2026 — The date of the latest update will always be shown at the top of this page.
Start Betting Safely
Your data is safe — now go enjoy the experience!
Your privacy is fully protected at 23baje. Register with confidence and enjoy the best Sports Betting experience.