Your Safety Is Our Priority

23baje's Responsible Gaming — Safe & Enjoyable Betting

Betting is meant to be fun — not stressful. At 23baje, we believe responsible gaming is the best way to play. Use our tools and guidelines to keep your betting experience safe and enjoyable.

18+
Adults Only
24/7
Support Is Always Available
5
Protection Tools Available
100%
Benefits of Voluntary Exclusion

Important Notice: Betting is for ages 18 and above only. Gambling addiction is a mental health condition. If you feel your gambling is getting out of control, contact us immediately or seek professional support.

01 What Is Responsible Gaming and Why Does It Matter

Responsible Gaming means treating betting as a form of entertainment — not as a way to solve life's problems. At 23baje, we believe Sports Betting can be genuinely enjoyable, but only when you play within your limits.

The core of Responsible Gaming is simple — only bet what you can afford to lose. Never bet with borrowed money or funds set aside for essential expenses. Betting is not a source of income; it's a form of entertainment.

23baje is committed to providing a safe and transparent environment for players in Bangladesh. Our responsible gambling program is a core part of that commitment — encouraging you to monitor your own betting habits and seek support whenever you need it.

23baje's Core Principles: Betting should be fun — not a source of stress. Your happiness and peace of mind matter more to us than any profit.

On this page, we'll walk you through how to assess your own betting habits, which tools to use, and where to get help if you need it. Everything is written in plain, easy-to-understand English so you can make informed decisions with confidence.

Our Protection Tools

23baje offers multiple effective tools to support responsible gambling — completely free and available at any time.

Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis. Limits take effect immediately once set.
Session Time Limit
Decide in advance how long you'll play each session. You'll receive an automatic alert when your time is up.
Cooling-Off Period
Take a break from 24 hours up to 6 weeks. Betting will be automatically suspended during this time.
Self-Exclusion
Exclude yourself from the platform entirely for a period of 6 months to 5 years.
Loss Limit
Your account will be automatically locked if your losses exceed a specified amount.
Betting History
View and review your full betting history and spending details at any time.

05 How to Set Limits

Setting limits on 23baje is straightforward. Log in to your account, go to "Account Settings", navigate to the "Responsible Gambling" section, and follow the steps below.

Steps to Set a Deposit Limit

1
Log In to Your Account

Click your profile icon in the top right corner and select "Settings".

2
Open the "Responsible Gaming" tab

Go to the Settings menu and find the "Responsible Gaming" section.

3
Choose a Limit Type

Daily, weekly, or monthly — choose a limit duration that works for you.

4
Enter amount and confirm

Enter the amount and click the "Save" button. The limit will take effect immediately.

Keep in mind: Reducing your limit takes effect immediately. However, increasing or removing a limit requires a 24-hour waiting period — this is in place for your own protection.

Session Time Limits & Cooling-Off

Extended play sessions can cause mental fatigue and poor decision-making. On 23baje, you can set a maximum time limit for each session. Once that limit is reached, you will be notified and automatically logged out.

The Cooling-Off Period is an even stronger tool. During this time, you will be unable to log in to the platform — and promotional emails will also be paused. Taking a short break can often help you reset and think more clearly.

03 Warning Signs of Problem Betting

If you notice any of the signs below, start using the responsible gambling tools available and seek professional support if needed.

Mental Signs
  • Feeling angry or frustrated after a loss
  • Feeling restless or uneasy when not betting
  • Chasing losses by placing more bets
  • Hiding betting activity from family or friends
Financial Warning Signs
  • Betting more than your salary or savings can cover
  • Betting with borrowed money or loans
  • Betting money that should go toward bills or everyday expenses
  • Facing financial difficulties due to betting

One thing to keep in mind: Experiencing these signs is not a sign of weakness. This is a health issue with real solutions. Reaching out for help takes courage.

Yourself Assessment Proceed

Check any of the statements below that apply to you. This is a personal self-assessment — your answers are completely private.

I have bet beyond my set budget at least once.
I've placed bigger bets trying to win back money I've lost.
Betting has caused arguments with family or friends.
You feel restless or irritable when you're not betting.
I have placed bets using borrowed money or funds set aside for essential expenses.
I've tried to stop betting but couldn't.

You're in good shape! Your betting habits appear to be in a safe range so far. Keep checking in with yourself regularly and stay within your limits.

Stay Alert! Some warning signs are showing. Start using 23baje's protection tools — set a deposit limit and a cooling-off period.

Get Help Now! Multiple warning signs have been detected. Please use the self-exclusion option and reach out to us at support@23baje.net.


06 Self-Exclusion — When You Need a Break

Self-Exclusion is the most powerful protection tool available. If you feel your betting is becoming difficult to control, choose this option. Once activated, you will be unable to place bets on 23baje for the selected period.

Self-Exclusion Duration

6 Months
Short-Term
1 Year
Medium-term
3 Years
Long-Term
5 Years
Maximum Duration
  • No promotional messages will be sent to you during your self-exclusion period.
  • To reactivate your account after the period ends, you'll need to submit a request at least 24 hours in advance.
  • Any balance in your account during self-exclusion remains safe and will be returned to you once the period ends.
  • For urgent assistance, contact us at support@23 baje.net and we'll be there to help.
To start self-exclusion: Settings → Responsible Gaming → Self-Exclusion. Or email us directly at support@23baje.net.

07 Minors Protection

23baje strictly enforces an 18+ policy. Age verification is mandatory at registration and is confirmed again during the KYC process. Any account found to belong to a minor is closed immediately.

If you're a parent and believe your child is using this platform, please notify us right away. We'll take swift action.

Advice for Parents

  • Install parental control software on your device.
  • Regularly check the browser history on shared family computers or phones.
  • Have an open conversation with your child about the risks of online gambling.
  • Keep your betting account login credentials secure.
Tell us: For any concerns about minors accessing the platform, contact us at support@23baje.net — we will take action within 24 hours.

08 Help Center — You're Not Alone

There is no shame in struggling with betting. It is a common issue and one that can be addressed. The 23baje support team and specialist organisations are always here for you.

Email Support

Support@23baje.net — expect a response within 24–48 hours.

Live Chat

Log in to the platform to access 24/7 live chat support.

Community Support

Learn from the experiences of other players and get advice from the community.

Professional Counseling

If needed, we can help connect you with professional mental health services.

You're not alone: Recovery from gambling addiction is possible. Thousands of people have overcome it with the right support and decisions. Take the first step today.

09 FAQ

Here are answers to the most frequently asked questions about responsible gambling.

Lowering a limit takes effect immediately. However, if you wish to increase a limit, a 24-hour waiting period applies. This delay is there to protect you from making impulsive decisions in the heat of the moment.

Your balance is completely safe during self-exclusion. Once the period ends, you can choose to withdraw it or resume betting. No fees will be deducted during your self-exclusion period.

A cooling-off period is a temporary break lasting 24 hours to 6 weeks, after which your account is reactivated automatically. Self-exclusion, on the other hand, is a longer-term break of 6 months to 5 years, where you need to submit a manual request once the period ends.

If you feel restless without betting, find yourself chasing losses, hide your betting from family, or are facing financial or emotional difficulties because of betting — these are signs of addiction. Use the self-assessment section on this page and reach out for support if needed.

Contact support@23baje.net right away. We will promptly review your account activity and take the necessary steps. To prevent this from happening again, update your password and make sure two-step verification is enabled.

Yes, all of 23baje's responsible gaming tools are completely free. Deposit limits, session limits, cooling-off periods, self-exclusion — everything is available from your account at no charge.
Start Betting Safely

Play Responsibly, Enjoy the Game

Your safety is our priority at 23baje. Register today and use our responsible gaming tools to build a healthy betting experience.

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